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Empowering Independence:
Expert Case Management and In-Home Direct Care Services

The Coordinating Council for Independent Living (CCIL) is a leading case management and in-home care agency in West Virginia, operating with 8 offices covering all 55 counties.

Our dedicated team comprises Registered Nurses, Licensed Social Workers, Case Managers, Behavior Support Professionals, Administrators, and support staff.

For over 40 years, CCIL has been providing comprehensive service program maintenance and coordination to clients statewide. Licensed as a Behavioral Health agency by the West Virginia Department of Health and Human Resources (WVDHHR), CCIL specializes in offering case management and habilitation services to individuals diagnosed with intellectual and developmental disabilities (I/DD).

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  • 06/01/2024

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How CCIL Can Help You

We specialize in coordinating care for independent living, facilitated by our team of highly trained and compassionate caregivers. Offering a diverse range of support services, from assistance with daily activities to companionship, we prioritize our clients' well-being and security, empowering them to maintain their independence while receiving the care they need.

Care by the numbers

Our in-home coordinating care company boasts an impressive track record of efficiently managing and improving the well-being of thousands of clients across West Virginia.


Employing over 25 professionals in case management, behavior support professional and nursing plus 16 supervision/management staff to ensure quality service provision to over 650 individuals with disabilities.


Leadership, managers, case managers, behavior support professionals, and nurses provide over 200 combined years of experience in service to our clients.


7 licensed behavioral health sites across the state serving all 55 counties.

When I first met with CCIL over 10 years ago they were very nice to me. I love CCIL because we're a team. They help me with my helper Jeannie so I can work at the hospital. They are like my family and I love them.

— Emily D.

Our family has been associated with CCIL for the past several years. We are happy with the services they provide and also the employees are easy to work with. It's nice to have a connection to an agency that is readily available to assist our family with any questions or concerns we may have.

— Darlene L.

I am the mother of Abby, who started at Pace-Tec rehab and has been under CCIL's care from age 20 to 44. Despite frequent changes in staff, CCIL's consistent support and experienced supervisors have been crucial in managing her challenges and successes. Their reliable presence has provided us with a strong support system, allowing us to navigate Abby's journey confidently. Not sure where we would be without CCIL’s support.

— Connie E.

When I first started here it was overwhelming, but your company helped walk me through everything and get me trained to work with my daughter. I used to feel like I was doing it all alone and now I feel like I have a team I can call and depend on.

— Alyssa M.

I have worked with the company for quite a few years and everyone has always been very helpful and friendly. They are always there when I call and need to ask questions. They always explain things to me in a way I can understand and are always very patient with me. I couldn't ask for a better place to work for.

— Linda H.


The Title 19 Intellectual and Developmental Disabilities Waiver (IDDW) is a home and community-based services program developed to reimburse for services that instruct, train, support, supervise, and assist individuals who have intellectual and/or developmental disabilities. The goal is to increase independence and ensure access to resources that will allow individuals to remain in their own homes and communities.

  • Meet medical eligibility
  • Meet financial eligibility
  • Be at least three years of age
  • Be a resident of WV and be able to provide proof of residency with an application
  • Choose home and community-based services over an institutional setting
  • To be medically eligible, the applicant must require the level of care and services provided in an ICF/IID.
  • Anyone wishing to apply for IDDW must submit an application to the Utilization Management Contractor (UMC). Applications can be found at local DHHR offices, BMS’s website, and any IDDW provider.
  • Applications can be submitted directly by the individual/family or can be sent back to a CCIL supervisor to be submitted and tracked as a referral.
  • Once the application has been submitted, the UMC will contact the applicant within three business days and provide a list of independent psychologist trained by the Medical Eligibility Contracted Agent (MECA).
  • The applicant will choose a psychologist and schedule an appointment within 14 days.
  • The psychologist is responsible for completing the evaluation and uploading it to the UMC CareConnection within 60 days.
  • MECA will then make a final medical eligibility determination within 30 days of receiving the IPE. A written decision will be mailed to the applicant.

Services offered through CCIL include the following:

  • Family Person-Centered Supports
  • Home-Based Person-Centered Supports
  • In-Home and Out of Home Respite
  • Case Management
  • Behavior Support Professional
  • Skilled Nursing by an LPN
  • Skilled Nursing by an RN
  • Speech, Physical, Occupational, and Dietary Therapy
  • Transportation: Miles
  • Environmental Accessibility Adaptation – Home & Vehicle

Other services available not offered through CCIL include (CCIL can link to these services):

  • Crisis Site Person-Centered Supports
  • Crisis Intervention
  • Facility-Based Day Habilitation
  • Job Development
  • Pre-Vocational Training
  • Supported Employment
  • Electronic Monitoring
  • Licensed Group Home Person-Centered Supports
  • Unlicensed Residential Person-Centered Supports
  • Transportation: Trips

Yes, parents and guardians can be employed and reimbursed to provide IDDW services to their loved ones provided they meet the hiring and training requirements set forth by the Bureau of Medical Services

The applicant’s monthly income may not exceed 300% of the current maximum monthly Supplemental Security Income (SSI) payment for a single individual. Applicants who are found to be financially eligible will receive a letter (ESNL-A) from DHHR. The maximum monthly SSI payment may be found by contacting the local county DHHR office or local Social Security Administration office.

Only the applicant’s personal income is considered for determination.

The parent’s or spouse’s income is not considered for determining financial eligibility.

An applicant does not have to be SSI eligible to become eligible for the IDDW Program.


An individual’s assets, excluding residence, furnishings, and personal vehicle (owned and registered in the person’s name) may not exceed $2,000.

The parent’s assets are not considered for determining financial eligibility.

  • If an individual wants to transfer services to CCIL they will need to contact their current case manager and indicate that they want to transfer
  • The current CM will contact CCIL and initiate the transfer by providing CCIL with basic information such as the current treatment plan, any type of behavior plan (as applicable), and a copy of their current eligibility letter. and a copy of the current psychological and medical evaluations.
  • CCIL staff will review these forms to ensure that CCIL can provide adequate services to the client that meets their needs.
  • Upon acceptance of the referral, the client’s current CM must schedule a transfer meeting with CCIL and complete several documents specific to the UMC.
Britt Huerta-Crouch, BA

Team Member Spotlight

Britt Huerta-Crouch, BA, Clinical Services Manager

Britt Huerta-Crouch joined CCIL as a Service Coordinator in 2019 for the Developmental Disabilities Services Division (DDSD) office in Beckley. In November of 2021, Britt became a Clinical Services Manager covering 4 offices providing servi...

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Did you Know?

That guardians/family members can be paid to provide services to their loved ones? Contact us to learn more.

Let's Get Started

Take the first step towards enhancing your independence and well-being by reaching out to us for personalized care today. Our compassionate team of case managers and caregivers is here to provide tailored support services designed to meet your unique needs, whether it's assistance with daily activities or companionship. By entrusting us with your care, you can rest assured knowing that your comfort and security are our top priorities. Contact us now to discover how we can empower you to live life to the fullest, with dignity and independence.

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